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Contribute FeedbackRosa's is receiving mixed reviews, with diners experiencing a wide range of satisfaction. While some patrons rave about the delicious, fresh dishes like the Tom Ka noodle soup and pad Thai, others report serious issues, including undercooked appetizers and poor service. Complaints about hostile staff attitudes and unexpected charges add to the discontent. However, those who have thoroughly enjoyed their meals note the efficient service and warm ambiance, claiming it as a delightful stop during shopping excursions. Ultimately, the restaurant shows promise, but consistency appears to be a concern for many.
While Christmas shopping at Bluewater, we stumbled upon Rosas and decided to take a break and grab a bite to eat. Both of us enjoy Thai food, so we gave it a shot. The meal was decent given the circumstances, but I was irked by the mandatory tip policy.
The food at this restaurant is phenomenal, offering a wide variety of choices and flavors. The staff are incredibly kind, helpful, and welcoming. My husband and I frequent this place often, as we are completely hooked on dishes like the Tom Ka noodle soup, papaya salad, drunken noodles, and green curry. The menu is extensive and we are excited to continue exploring new dishes in the future!
The chicken satay appetizers were undercooked, so we returned them. The manager acknowledged that others had complained about the same issue but insisted they were cooked. However, the chicken was still pink and slimy - definitely raw. The main dishes were better, but overall, we would not choose to dine there again.
Get takeaway from here often, food great, service great, delivery great , what more do you want 5 good vegan options
Terrible service actually the worse I have experienced in a long time I was still eating my main and we got given the bill she then brought the card machine over 2 seconds later asking me to pay the bill all whilst still eating as the forgot my main so had to wait whilst everyone else was eating she then put the cost in the machine £30 over then what the bill said I didn’t notice this until it was too late and we had paid finally the manager came over laughing and found it funny we had been over charged by £30 she arranged a refund but so rude and just a terrible attitude the stuff had won’t be returning