Yogurtland Dana Point

4 average size yogurts....$45. Hello....it's yogurt....not a full meal.

The yogurt here is super yummy I decided to order it for my family the sampler and I was not disappointed! gummy bears were a nice touch the strawberry tasted great with the cheesecake bites. The peanut butter cups sprinkled over chocolate was definitely a favorite!

Their yogurt is really tasty, depending on flavors, of course. Clean, well stocked add ons. It's self-serve most people just buy go, there are a couple of tables inside out.

Hadn 't been here in quite a while and was looking forward to some Yogurtland! Unfortunately, these guys completely diminished the customer experience by eliminating samples. I knew what I wanted but I brought in a new customer to try it out. How do you know which vanilla to get when there are multiple?? Seems like they just don 't want new business with this ridiculous policy. Only giving 1 star because Yelp makes me and the worker said have a nice day when we were leaving totally frustrated without froyo.

I used to love yogurt land especially this location as it is so close to my home.One of the reasons I liked it was its novelty. I would look forward to new limited edition flavors and I would sample them to see which was the best. I made a point to always switch it up every time that I went.I tried to do the same thing again this time except there were no samples, so I gambled on the new mint flavor. It tasted nothing like I thought it would and I ordered a lot. I ended up throwing out my cup. The joy of trying all of the new yogurt land flavors has vanished and part of the appeal of yogurt has been ruined for me.Yogurt land wants me to blame other customers for the loss of yogurt land 's novelty rather than to take responsibility. If you look at the various signs they posted throughout the store (and which I have attached) they state that they are discontinuing samples because customers are abusing these samples. The store already limited customers to two sample cups, does it consider people sampling without purchasing to be abuse? How much could a small sample of yogurt be? A few cents?Throughout all of my visits I saw a kid abuse the sample policy once. He filled one sample cup to the point that it almost overflowed and neglected to fill a second one. A yogurt land manager meanly scolded the boy. This was while his parents his older sister (and eventually the boy) had just purchased four large yogurts. The family appeared to be upset after the incident, i would not be surprised if they didn 't come back.Maybe, if the store wants to be more profitable it could gain more loyal customers by working on its company culture, and fostering an environment where the management does not hate kids (their main customers) and instead focuses on providing a satisfactory customer service experience rather than pitting customers and workers against each other. Yogurt land 's espoused values are love, joy, and hope. The company is supposed to value community. The actions at this chain are far removed from these values.Maybe the store could be more profitable if customers didn 't leave disgusted by seeing mold in the popping boba, or tasting kiwis that are teetering between over-ripe and rotten.Maybe if the store put the water container back in the corner, let people have samples, and focused on providing service rather than penny pinching (while charging premium prices), their profits could grow.