Applebee's Grill - Cumming

Very good. Hardly any customers so it felt safe. I could see how they applying social distancing.Service was very good

Came in after work to have a beer. The bartender had 3 people sitting at her bar. All the tables around the bar were empty. The dining room itself was probably aboud full. I was denied sitting at the bar for a beer. I was told I had to wait 45 minutes. When I asked I can't go in and have a beer at the bar no ma'am you have to wait 45 minutes so I asked to speak to a manager cause I go in frequently for lunch 3 times a week my husband and I. I was told no you cannot speak to our manager hes too busy. So I left and I Called back to speak to a manager and was once against denied to speak to the manager. Applebee's running commercials like crazy on the television.. Come where everybody knows your name That's hilarious. Understand now why they're hurting for business. Please if you're reading this go somewhere else you work hard for your money spend it with a company that's worth it.

My wife n I went to see 10pm movie in Cummings after leaving the theater she just wanted a drink before we went to the Hotel. We arrived at Applebee's at 12:40pm the bartender greeted us to let us know it was last call, I told her my wife just wanted to go to the bar to get a drink. She told she made last call as well and turned us down. After noticing several customers still there we were very disappointed to get rejected for service by the bartender. We eat at Applebee's all over GA and they never refuse service at the bar at that time.

By far the worst apple bees i have been too, service was no good, no one came to at least acknowledge me and i was standing there for a good 15-20 minutes so i decided to leave and walking to my car noticed a woman and a man who were wearing managers uniforms doing some sort of drug deal i couldn’t tell what type of drug it was but they were really trying to play it off like nothing had happened it’s sad that a company such as Applebees is hiring these type of people to be “managers” and the customer service is absolutely not what it should be. If I has the option to leave negative stars i would I will never be coming back to this Applebees again

The waitress had a full house and went above and beyond to help all the guest. She was the bartender and had so many tables. Short staffing didn't interfere with how good she waited on us. (Karen)