Bengal Lounge - County Durham

Okay, it was a real challenge. I visited the opposite in the shop and asked google to find us a beautiful Indian restaurant near. after.

It is good eating, a meal costs in the rule in height of £9-12. the service is friendly a request. that's my second visit.

I've ordered from here before and it was beautiful. .maybe I bad night tonight I don't know? Won't be going back again meal was terrible? King prawns like rubber one was well it didn't look taste or even have the texture of a fresh king prawn ,popperdom had an unusual taste and I've been stuck on the toilet now for an hour ....since I ate them sorry like but I won't be coming back ...give the delivery man his dew tho he was quick and polite only thing about the experience worth mentioning. ..never again 23 quid and I'm glued to the bog seat

Myself and my family have visited regularly, however recently when ordering a takeaway I found glass in my curry. Upon calling to inform the restaurant requested I take it back, despite it being after 10pm I drove back to show them. Their response was very disappointing, there was no apology, and the gentleman became quite defensive. I explained I was concerned there may be more in the batch, and wanted to make them aware so they could dispose of any potentially contaminated foods, he said there wasnt a need as there was no glass in their kitchen. He eventually offered a refund however I would have preferred an apology. It's a shame after so many visits we won't be visiting again, when some better customer service and understanding would have made all the difference.

I don't really know where these negative reviews come from . Indian is one of my favourite foods I've eaten them all over the Country including Bradford . To me this restaurant is up their with the best of them . Great food , lovely staff just excellent all round . My wife is a good cook and is very fussy where she eats , she recommended this place to me a good few years ago All I can say is we have never had a bad meal here and you get what you ask for so don't listen to reviews that are any other