Reviews

Overall Total Score
3.4 out of 5
Good | 4734 reviews

What User likes about Steak 'n Shake:
The waitress waiting for me was the sweetest girl who did everything she could to make me happy! Sweet! I told her I'd be begging about her, I definitely promised. I am intrigued that all the places I go are open. I'm so FAMOUS! View all feedback. What User doesn't like about Steak 'n Shake:
Food was hot and fresh as usual, service is usual very fast, but today they were from their game. Had to wait a while before our order was taken and our salads were delivered. Never been offered refills on drinks. I wanted to pay and stand for a few minutes before someone came to help. All the other times I was in this place were amazing. View all feedback.

Reviews from various websites

Top-rated
1.2 ★ from 10 reviews
Sean
14.10.2023 - 11:58

This is the slowest Steak &Shake I've ever been in. By the time you get your shake from the uncaring preparer, your hot food has become luke warm at best. For t...

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Mark
14.10.2023 - 11:58

Steak and shake was built I'm personal service. With very few employees and automatic order takers the old standard of steak n shake is no more. Go back to what...

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Cynthia
14.10.2023 - 11:58

The place is dirty. It took 10 min to get 2 simple milkshakes. 2 ppl came in and got there food before me. Then i get the milkshakes no cup holder and the lids...

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Jason
14.10.2023 - 11:58

They never get the order right anymore. Last two or three times I went there and ordered a burger with no cheese. Each time they still gave me one with that nas...

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Dominic
14.10.2023 - 11:58

From my favorite place to the absolute bottom. The menu is a shadow of what it used to be, lacking so many unique and popular options they used to have. The mil...

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Aggregated
5.0 ★ from 10 reviews

The service through the trip was excellent. The people who worked on this day were very nice, the food was quickly prepared and was fresh. I said thank you for...

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For steak n shake the food was prepared quickly. eating was good and order came right, not much more they can ask. I love their wide straws for their milk shake...

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I can't personally say if this place is good, but I can share that my 8-year-old son is obsessed with this place. He'd eat it every night if we let him. He says...

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I missed a good Burger and Pommes for a nice price. The staff very friendly and the food and the milkshakes never disappointed. Everyone was very friendly and s...

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Ate here twice after gambling across the street. Never ate this fast food before and damn! Delish! Burger onion rings and a peppermint shake were just fab. Fres...

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Menu
2.8 ★ from 9 reviews

Food was hot and fresh as usual, service is usual very fast, but today they were from their game. Had to wait a while before our order was taken and our salads...

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We entered as a group of 4 teenagers and it took about 15 minutes to get space. After we sit, we got menus and for an hour we watched that all who sat before us...

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The waitress waiting for me was the sweetest girl who did everything she could to make me happy! Sweet! I told her I'd be begging about her, I definitely promis...

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Honestly speaking about all a pretty bad experience, but the food was pretty good. Our waiter hardly said anything else while waiting for us. After a long wait...

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Where do I begin? Let's start with the bathroom. The men's room is a hot mess. The garbage cans in there are over flowing. The wait for food is way too long for...

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Sirved
2.8 ★ from 445 reviews

Stopped in for a quick bite. Despite the dining area being nearly empty, no back up in the drive thru and at least 4 employees working, 30 minutes after orderin...

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Not like how it used to be. Everything is self serve. No waitresses. You have to pay $0.40 for each tiny sauce that you want and now they have a very small menu...

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I used to love going to this place. Now I guess because of the pandemic they no longer have servers. they make you order your food like if it's McDonald's at a...

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First time back in years. They have new kiosks so you can order quickly and without confusion. Restaurant is clean and there is plenty of seating. Staff was sup...

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Facebook
3.2 ★ from 90 reviews
Google
3.4 ★ from 2 reviews
Tripadvisor
3.0 ★ from 74 reviews
Int Restaurants
3.5 ★ from 1386 reviews

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