Tom's Crab Shack - Concord

If we crab, then we go. I love it. they are very nice and eating is delicious. we had no problem with their service or taste!

Bad customer service from the waitress. they will only smile when they are currently paying, most likely so that they can tap them higher?

No utensils on the table or even offered. Garlic fries were unsalted bland fries that someone dumped a ton of garlic chunks onto. A place that you'd expect to eat with your hands, they don't give you any wet wipes to clean up with. Most of my Wife's order of snow crab was empty shells! Do not order the fried oysters. 4 oysters. 4. On top of the before mentioned lame fries. This place needs a chef, not people to just dump seafood into boiling seasoned water. I had to stop on the way home to actually get a meal since what I got was so disappointing.

This place is really great! If you go on the right months for the seafood that is in season, you will get well quality food. Such as October to January is King Crab season and so I will definitely be going back during that time. ?

You literally can't get any service here. Everything took so long and I had to ask many times. I was pretty much ignored on purpose by the Hispanic female. Why did they have an attitude when we were nothing but nice from the get go?