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Contribute Feedback What User likes about Rocky Mountain Chocolate Factory:
I wandered in there while shopping around Citadel and was pleasantly surprised. The assortment of chocolate covered strawberries and candy was perfect for a quick boost. The customer service was amazing as well. View all feedback.
What Sunshine m doesn't like about Rocky Mountain Chocolate Factory:
Purchase candy for family and one raspberry truffle for myself. The guy charge me for everything except for my raspberry truffle which I wasn't informed until after the payment had processed. He asked, would you like for me to charge you for the one candy that I forgot to add to the bill? What kind of **** is that. Do you want to charge me for a candy that you forgot to add to the bill? In addition to a .30 fee. How... View all feedback.
Don 't trust them when you ask them how much are the chocolates. I just asked them how much were the M&M and Orea bark and was told it depends they can range from $4 to $6 . I said ok and ordered them along with other items. I later checked the receipt and they were were like $8 and $10. I asked the girl again about the amounts and she just kind of apologized and said oh well it depends on the weight . Like WTH then she should have warned me when she was weighting it smh or been honest from the beginning. Like I already thought the $4-$6 was expensive but my kids really wanted the chocolates, but for that real price I for sure wouldn 't have purchased them. SMH.
The chocolate was of good quality. My kids liked it.
I wandered in there while shopping around Citadel and was pleasantly surprised. The assortment of chocolate covered strawberries and candy was perfect for a quick boost. The customer service was amazing as well.
Very interesting chocolate shop amidst all the outlet stores here. Their granny Smith apples are very interesting and good!
Busy place , got a caramel covered apple was great. Service was fantastic. Highly recommend this place .