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Contribute FeedbackThis popular hibachi restaurant seems to have hit a rough patch based on recent customer experiences. Complaints range from dry and overcooked chicken to lack of seasoning and freshness in the dishes. Some customers were even left disappointed with the portion sizes and lack of value for the price. Despite some issues with food quality, the fast service and friendliness of the staff seem to be consistent positives mentioned by patrons. Overall, while there were some disappointed customers, others still found the food to be flavorful and fresh, making it worth a visit for those craving a quick hibachi fix.
Super fast service and they were extremely busy. Drive-thru only at 8:40pm and they close at 9pm. They had someone outside with a tablet taking orders because the line was so long. This really did help to speed up the process and keep everyone moving. Job well done! The food was delicious as it always is and it was still hot by the time I made it home 20-25 min later. I will say the proportions have definitely been cut WAY back. I always get a side of rice (didn't get a picture before it was gone) so I can share it between 2 littles and normally I will have more than enough leftover for my lunch the next day...... Unfortunately that is no longer the case. I will have find something else for lunch. I opened the container and couldn't believe they only put what looked like 2 scoops of fried rice in that big white to go container, it barely covered the bottom of the box and normally it is close to full. My dumplings hit the spot and the steak bowl wasn't as full as it usually is either. We will not let this 1 bad experience stop us from eating there again soon but they have 2 more chances then I AM DONE GIVING THEM MY HARD EARNED MONEY! 3 strikes and you're out.
Food is usually good with the added Yum Yum sauce. I have seen parts of the kitchen and it looks pretty gross at times. Also they make you sign a receipt that no other drive-thrus do. I will still visit occasionally, I just wish it looked better so I have confidence in the food. They have also been closed on the inside for a while, just like Zaxbys next door.
This place has always had delicious food. The prices are on point and you dont leave hungry. I've always been a fan of the steak Teriyaki bowl with a chicken eggroll on the side. It's always been fresh, hot, and delicious. The staff is always super friendly and they do a great job of keeping the place clean. I recommend anyone to give this place a try if you like this style of food.
There is a reason why they eat the yum yum sauce with any order, there?s seriously no season on any of the teriyaki-based items. I got the Teriyaki chicken and was amazed when I noticed that there was no sweet Savory Purple Teriyaki. I only got dry and overcooked chicken, which had to be used in the yum sauce to even be eaten. The fried rice was decent, but the vegetables included with the meal came in a polystyrene box that might have a 1 inch layer of fat/oil on the ground. Not to mention the Veggies not all looked fresh. Save the effort and make the trip to Sarku at least, unless you enjoy wood consistency chicken. Shame, this place used to have quite good food
Until that time, I loved this place for a quick start. This time the chicken was so dry that it was not edible. I didn't have the time to come back because it was my lunch time, but I hope that's not what it has become since my last visit a few months back. I just tortured the chicken and ate the rice and vegetables that were great.