Popeyes Louisiana Kitchen - Columbia

Only giving a 1 because there is no 0. While in Columbia we decided to stop at Popeyes because we love the food.Only one other person was inside, and he was standing to the side as though he had already placed his order. I realized that there were a couple of cars at the drive through, but I have never been to a restaurant where no one even acknowledges that you are there. The young man on the fryer was just standing there looking at us.After waiting for a while (no one is in the place but us and the same young man), my sister decided to go to the restroom. When she returned she asked if they had acknowledged us yet, our answer was still NO.I am happy that I don't live in Columbia or I would have to drive to the next town or bypass Popeyes. I do not recommend THIS Popeyes, but highly recommend Popeyes in other locations. Customer service is an all time low today. I understand if they are upset because it's the day after Christmas and they are working. Please do better.Hungry Person Headed To Hattiesburg.

It’s sad when workers are lazy to go back there to cook the food cause I ask for two chicken sandwiches and he said they only had one but they can’t cook no more cause I was up there around 5 and they don’t close until nine or 10 it sad how lazy workers

Don’t bother ordering online. They won’t even pull your receipt off the printer until you get there. Then of course they were out of the chicken I ordered, even though I placed the order 30 minutes prior to my arrival. Then it took 25 additional minutes for them to have my order ready. So, in total 50 minutes for a 12 piece meal. Unacceptable.

1pm long line and wait.The older lady cashier is super slow and I don 't think she likes me. She is very short and she nearly always messes up your order. Today, after 20 minute wait, I make my order. Big box, spicy with breast, leg, coleslaw, red beans rice. Oh, we only have fries coleslaw. OK. After 5 more minutes wait, we don 't have breast in spicy OK, breast mild leg spicy. Receive my order, both pieces are mild and fries coleslaw don 't really go together. If it weren 't for the manager helping her, I may still be waiting. Put her in the back, she doesn 't know how to operate the register and she 's to smug to be in contact with your customers.

6:45 on Thursday 4/13/2023 Why is the lobby closed to the public, drive thru only, 3 staff members outside smoking and two more sitting inside at a table. Drive thru backed up and didn’t move for 10 minutes. One star rating because zero wasn’t an option.