Sonic Drive-in - Colorado Springs

We only asked for a hot fudge sundae with nuts. The whip cream and cherry were missing when we got it. We didn't complain about that buy we did ask for an extra spoon and some napkins which the server should have brought in the first place. Sadly we never got the extra spoon or napkins. We won't be back since we doubt the workers actually care.

Placed an order after 15 minutes of waiting and waited another 30 minutes after said bringing our order we are told to go thru drive thru cuz stall was closed. After dealing all that we are given wrong order and finally got our order it was brought out cold, burnt, and did not have the stuff ordered and paid extra for. They don’t want to answer the stalls or anything this place is ridiculous. If wasn’t for using the only money we had I would have left and went somewhere else.

Always out of something and make them long for cold eating still waiting and false order waiting! they offered a free meal that I didn't even go back to get it because the customer service was terrible. always a few kids in the game. time before they signed they said they ran out of the food, why you opened it was 10 o'clock! the manager said she just started this day and had no cook? who did it? eating in the müll was cold and wrong after waiting!

This place is so bad it’s almost comical. Me and my husband always try and go here in hopes it has gotten better since it’s so close to our home. But for the last year every time we go they tell us anything we order it’ll be a 20 minute wait without even knowing what we’re going to order, and there’s no other cars or people ordering. And it’s not them being under staffed I always see like 4 of them hanging out inside or a few of them taking smoke breaks. I really can’t figure out how it is still open.

Four cars in line and I've been waiting over twenty minutes to get to the window. Then they don't have my order ready. They took my card and charged for the meal but alas no meal or even drinks. They couldn't find my order at first and we're pushing half hour total. Skip this one if you have anything to do with your day especially if they have more than two cars in line.