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Contribute Feedback What User likes about Sakura Sushi & Grill:
Food was delicious, service was great. Everything was well presented and hot and fresh, or cold and fresh. Decorations are cool, with a wall of floating origami cranes. The tempura was really good and the munch roll or whatever it was called was really good. I think the special rolls are a little pricey for my idea of sushi, but really tasty none the less. Will eat here again. View all feedback.
What User doesn't like about Sakura Sushi & Grill:
I have been a patron of Sakura since they first opened. The food and service are fantastic. I used to give generous tips based on this, but recently I found out that the servers do not actually receive the tips - the owners keep them. Knowing this, I no longer tip at Sakura. I had never heard of servers not receiving tips before - shaking my head in disbelief! View all feedback.
I have dined at this restaurant many times, both for takeout and dining in, and it is always fantastic. It is the perfect spot for a special celebration or just a casual meal. The menu offers a wide variety of options, including some unique sushi rolls. The service is also excellent.
We ordered a premium boat for two. It has a lot to eat and it was just really good. On top of that the atmosphere is really good especially considering the area. The service is great too. Very nice and helpful people.
I have been here several times and have never been disappointed. The staff are friendly and the food is delicious. Great and unique restaurant right here in Cochrane!
In the time we were in Cochrane we visited 3 times. Good service by happy folk. the selection is fine but my special fav.is Bulgoggi. with a side of Kim Chi. A great spot for family and or friends
I stopped by for a late lunch 35 minutes before the posted closing time. Having been here before, I knew the menu and was ready to order immediately: the Deluxe Bento Box with teriyaki salmon and green tea. It was apparent that the service was not up to par from the start. My tea arrived lukewarm. The server did not set up my place setting....I had to ask her to do this. The miso soup and an appetizer arrived 2 minutes before the bento box even though the soup kettle was only about 15 feet from my table. I would have preferred the soup earlier....and it was hot and tasty! My bento box disappointed. The teriyaki salmon was dry and cool: it tasted as if it be kept in a warmer for some time. The other fish in the deluxe bento box is assorted sashimi. Several pieces looked like they had been hacked with dull knife not at all the kind of presentation one expects of sashimi in a Japanese restaurant. After paying for my lunch, I did ask to speak to a manager about my lunch because I do consider feedback important and my experience was not typical of other reviews. His explanation for the poor service and food was that the staff was very busy at the time of my visit. Not only is this a poor excuse, it simply was not what I observed. There were a couple other customers being served while all the other tables were finishing up. In fact, four of the staff were sitting at a table having their lunch while other staff were preparing for the evening service by sanitizing and setting up empty tables. I've received far more sincere apologizes from fast food outlets! Good restaurants take feedback positively and commit to doing better. Poor restaurants give lame excuses.