Reviews

Overall Total Score
4.2 out of 5
Impressive | 4998 reviews

What RALPH WALTON likes about Cleveland Marriott Downtown At Key Center:
5 stars in relation to my typical Marriott stays of late! Overall a great experience! Enjoyed the M room breakfast and coffee. Great place to relax! The food in the lobby restaurant was really good! Hard to get spotted and served though in our 3 non-peak visits! The rooms are fine. Beds older and the bathrooms? Not even going there. Time for a renovation! Loved the fitness room and strolling to Lake Erie from the hot... View all feedback. What Peter Steinberg doesn't like about Cleveland Marriott Downtown At Key Center:
Not clean, soap scum on the shower handle and hair in the tub, the tub puddles, they never took the tape off after painting the door which leads me to believe they have never properly cleaned the floor or we are dealing with cleaners who don’t have a good eye for detail, neither are good options, small hole in bedsheet, carpet floors which just personally freak me out in a hotel, upside is that I did get like 50 buck... View all feedback.

Reviews from various websites

Gastroranking-it
3.8 ★ from 50 reviews
TJ
03.08.2024 - 07:24

Meeting rooms are good (but cold). Valet isn't so friendly. They do not get your vehicle in any order. I was the second person to the valet and folks who came 1...

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Adam
03.08.2024 - 07:24

Huge shout out to Jonathan, Scott and Ricky at the Greatroom Restaurant/Bar. I travel a lot and this is some of the best customer service and attention to detai...

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Jeffery
03.08.2024 - 07:24

A local reviewer was in town and we went out downtown for the evening. This was the hotel a few of us stayed at and it was very nice and comfortable. The view f...

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Craig
03.08.2024 - 07:24

Staff are professional and helpful. Bar has average selection of drinks and priced reasonably. Also serves breakfast and dinner. Rooms are nothing special. Upgr...

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Ryan
03.08.2024 - 07:24

Amazing and beautiful location. A little outdated. The bar employees just complained about management the entire time but at least they were a little heavy hand...

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Google
4.2 ★ from 2595 reviews
Gastroranking-us
4.3 ★ from 2403 reviews

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