Taco Bell - Chicago

This is the worst Taco Bell I've ever visited. It seems like the staff struggles with basic reading skills. My tacos were only half filled, my orders were consistently wrong, and I didn’t even receive any hot sauce with my pickup. Overall, it’s a terrible experience.

On one occasion, my friend and I visited when it was extremely busy. We waited over 45 minutes for our order, but it never arrived, and when we requested a refund, they refused to accommodate us. We remained calm and didn’t create a scene, but the staff spoke to us quite rudely. Unfortunately, this wasn’t an isolated incident. During my last two visits, I found hair in my quesadilla—definitely not mine. While the employees who handed out the orders seemed friendly, they really need to wear their hair nets properly or put them on altogether. It’s concerning—especially if there’s a dog back there! Additionally, on another visit when we were the only customers, they forgot one of the items in our order. So it wasn’t a matter of being overwhelmed by customers. If you do decide to go to this Taco Bell, I highly recommend double-checking your order every time!

Good luck getting your order correctly if you even receive it at all. They seem especially biased against delivery services. It’s a gamble whether you choose to have it delivered or pick it up yourself. Either way, you're likely to be disappointed.

You will get taco bell quality eat from this place, but I have ordered the delivery over 5-10 times and they have never honored the sauce package request. for example, they demand five mild sauce packages in their order (what an option on scrub stroke) they never get their sauces.

It is a terrible service that avoid this unit. I spent money here and I asked for a water of conduct and they refused my simple one for a cup of water. not to mention that all available tables were dirty. dieucks and other places have never done this to me.