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Contribute FeedbackDespite varying experiences, including issues with pricing, service, and food quality, the Sugar Factory offers a unique and lively atmosphere for visitors of all ages. The historic setting and fine dining options are complemented by professional service and a dedication to creating memorable experiences. While some reviewers found the pricing to be too high for the value received, others appreciated the novelty and quality of the food and drinks. Overall, the restaurant seems to offer a mix of positives and negatives, making it a potential option for those looking for a fun and celebratory dining experience.
I loved everything and only more delicious foods that are not sweet
It was just okay. nothing spectacular doesn't know what the whole hype is about. I had grilled, it was average. the suppe was also average. I ordered a soda and it came in a little trunkless weinglas. paid $5 for it and never got a refill, as our waiter never came back to ask if we needed something, they also add in automatic 20% satisfaction.
Food was cold Place was cold Hair was in my food Not to mention the $60 gratuity they added to our (party of 4) bill. Will not return
Food wasn't cooked fully. We ordered two meals of the surf and turf and the meet was pink and lobster not cooked fully. The service overall was great but food was not
The food was cold and waiter hardly came to our table. Very poor customer service. I would not recommend to friends or family.