El Rincon De Mexico - Chicago

The food was delicious,the service too,i recommend this place,you won’t be disappointed ?Parking: Next Door!

Had the family over placed a big order for pickup. Gave us a 20 minute pickup. We get there and they hadn't even made the food yet. They charged us and started making the food when we got there. We waited an additional 20 minutes for our food

The food was fantastic and incredibly delicious. The service was friendly and professional. I highly recommend this place for authentic and tasty Mexican cuisine. The quesabirrias and the consomé are a perfect 10/10. Although the restaurant is small with limited parking, it's definitely worth a visit. For dessert, I had the tiramisu, which was also delightful—creamy and soft.

This restaurant serves the best pozole rojo I've ever tasted. The café de olla and fresh aguas are fantastic too. As for parking, the side lot can be a bit cramped, but there is street parking available.

To start, the amount of birria provided was unacceptable. For over $13, I would expect at least enough for two tacos, but it barely seemed like enough for one. There was hardly any broth; it looked more like a plate of soggy noodles. I also ordered three quesabirria tacos with consomé again, only to find that they forgot the consomé once more. I called the restaurant to address the quality of the ramen birria and the missing consomé. I suggested they deliver the broth to me since I live just a few minutes away, but they refused and offered only a partial refund instead. The response I received to my complaint was disheartening: “You don’t have to order from here anymore.” That’s not the kind of customer service one expects, especially from a small business. It's crucial for businesses like this to re-train their staff in customer service if they want to retain customers and encourage support. My family ran a similar small business, and we always treated our guests with respect. I tried to remain polite during my call, considering the challenges of customer service, but the young lady I spoke with had a snarky attitude when I raised my concerns. I recommend steering clear of this establishment and supporting others instead. In my opinion, Los Comales would be a far better choice than this place.