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Contribute Feedback What Rubye Bergstrom doesn't like about Domino's Pizza:
Horrible experience, the manager was extremely rude. I placed an order through the app and it went through and my card was charged, however I received the pizza the next morning. Despite showing proof of payment and order being placed the manager argued it was placed the next morning. Both the dominos app and store hours showed the store was open. View all feedback.
Terrible, the dominos in Charleston is way better. It’s so bad I wanna give it a 0 but I can’t so I give it a 1
Domino is made easy in order for pizza. really like the sides like the dips and also the lava cake!
I felt like I was on the other end of a prank call. The service was horrible. My estimated delivery time was 36 minutes and my food came over an hour late. The food sat in quality check (which is code for sitting on the hot rack) for 20/30 minutes until it finally got out to a driver. The driver was delivering multiple runs with my order and took about 40 minutes, so after ordering my food at 10-something pm and getting an estimated delivery time of 36 minutes, I finally got my food at 11:52 pm. ALMOST 12 AM!!!! And of course, my food was cold by that point!!!! I called the store to see what could be done and had one of the worst customer service experiences that I have ever had. I was hung up, talked down to, cut off constantly, etc. I felt like in coming to voice my concern about this unsatisfactory service that I received, that I was being treated as annoying and bothersome, which a customer should never feel. The person I was speaking to seemed to be a male with a Latin-American accent. He claimed to be the manager, but would not tell me his name. If he really is a manager, I have no clue how this man has made it this far with his awful customer service skill, and complete disrespect that he treated me with. When I told him about my order, for example, he told me that maybe instead of complaining to him about the order, I should go and work as a delivery driver, so he can be faster and meet service standards/times. I am appalled by this egregious behavior. It was completely unprofessional. I hope there is disciplinary action for this man!!! I didn 't even get a chance to tell him about my pasta order being incorrect before he refused to refund or do anything about the experience, and hung up on me. I would leave zero stars if I could.
Delicious both the pizza and pasta and the online offers are the best. the app is easy to use and also friendly to edit. my things were ready for my arrival.?
The pan pizza special ordered was excellent. the chicken caesar salat and the lava cake. the lava cakes are delicious!