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Contribute Feedback What LaurenB doesn't like about TGI FRIDAYS - Cherry Hill:
HORRIBLE SERVICE WILL NOT RETURN!!! TOOK 30 MINUTES TO SEAT MY PARTY AFTER SEATING MULTIPLE PARTIES BEFORE ME. ANOTHER HOUR TO GET DRINKS AND ANOTHER JOUR TO RECIECE FOOD. SPENT A TOTAL OF 3 HOURS THERE BEFORE I DECIDED I WAS NOT PAYING FOR ANYTHING. View all feedback.
I can't even explain the experience! In my 45 years of dining out I tried to take my daughter for a birthday dinner with my other daughters and my mother and my grandson. Nothing and I mean nothing went right!! They brought us the wrong orders, we were supposed to be getting endless apps, but they never came back to give us them, they never refilled our drinks, everyone of our meals were messed up , and I mean missing something major ! and when we asked the main , out of the five different waiters that came to our table, she told us they were they were out of it, but then another waitress or manager would bring it to us !! so they weren't out of it !!and then she told us they don't sing happy birthday although when I called ahead they told me they did !! and they sure do , and they eventually did!! The manager was completely incompetent and refused to comp anything, and gave us a dirty take-home box!!! I was sick to my stomach and close to crying!!! Other people were actually getting up and walking out in the middle of their meals!!! One waitress promised to make everything right for us and asked us what we needed and told us the problem was the place was too crazy and some waiters and waitresses couldn't take it and walked out in the middle of shifts?! and she promised to make everything right.. then when she went away to get our drinks and dips, cutlery...she never came back!!! I really don't know what else more to say but this place should be shut down!!
We had a good time, they do not accept table reservations. I reserved a table and they said we don't accept an open table.
Serious service will not return! 30 march to fulfill my subscriber authority. it's nothing else if we're going to be on the legs than we're going to be on the legs. I have a total of 3 hours, of which I thought I didn't go for a certain thing.
We were very pleasantly surprised when we visited Fridays. the food was delicious and the portions were so great that we were not finished. everything was delicious and our server was excellent. we'll see each other soon.
Restaurant smelled like dirty dish water. Food was burnt, cold and not up to the usual standard. Staff walked around and talked most of the time. Manager spent the whole time socializing. Will not return.