Bella Italia Cheltenham Promenade

Really good food! I had low expectations, given other Italian chains and the one time I'd been before, but these turned out to be way off! Only 4*s, not 5, as it was really let down by the speed of service. The service staff were really friendly and pleasant, but we ended up spending in excess of 2hrs there. They were fully booked, but only has three staff. While our orders were correct, albeit slow, while we were there two other people had issues; these were sorted out quickly, and with offers of free drinks while waiting for one and the main free for the other, so very respectful! They were turning people away, so if they'd had more staff and got the food out faster, they'd have actually has a higher turn over and so would've been more profitable to have more staff! In summary, the food was excellent and the staff very good... Just need more staff! Still 100% recommend :

I had a great time here! The food was served quickly and beautifully presented. The staff were friendly and very helpful with our orders. I would recommend making a reservation if possible, as it was quite busy.

I stopped by for breakfast and was thoroughly impressed. The presentation was excellent, the food was delicious, and it was served hot – which isn’t always the case in restaurants. The service was also quick and efficient.

The food was exceptional, and the service was great. I highly recommend this restaurant!

Delicious food. great ambiente. excellent service.