Reviews

Overall Total Score
3.2 out of 5
Good | 676 reviews

What User doesn't like about Fontanella Coffee House:
Terrible service, was waiting in the que for 20 minutes. No ice No smoothies, the manager i assume poked her head round to see her short staff struggling and didn’t help at all. Do not recommend this place avoid at all costs! View all feedback. What User likes about Fontanella Coffee House:
great witness, beautiful customer service Friday at 4 o'clock girls with tattoos like a sweat and very nice, also the young with arm tattoo has an accent, but was very friendly and helped me to get a drink, best personal ive ever seen in the hospital coffee shop the rest are terrible.. View all feedback.

Reviews from various websites

Gastroranking-it
1.2 ★ from 40 reviews
Gina
19.09.2024 - 16:22

Staff were lovely and friendly but the coffee was very poor quality, in fact it was hard to tell if there was actually any coffee in my latte ... overpriced rub...

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C
19.09.2024 - 16:22

ATN: Owner. Please can I commend an absolutely wonderful employee that you have. Yesterday (27/11/23) an elderly lady crashed her car inside the hospital car pa...

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Lauraami89
19.09.2024 - 16:22

Very rude supervisor, had stood in the queue for 5 minutes before she shouted “anyone who hadn’t paid in 1 minute were closed”. I was next and managed to get pa...

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Tom
19.09.2024 - 16:22

The food was rank, they charged us £10 to sit down and eat under a service charge

Shelley
19.09.2024 - 16:22

Awful cappuccino. It was in a awful cardboard Costa cup, no proper cups offered. It was most disgusting taste and binned it

Fontanella Coffee House at Broomfield Hospital has received mixed reviews regarding its service but is praised for its coffee quality and food options. While some customers complain of long wait times and rude staff, others appreciate the friendly baristas and delicious coffee. The menu includes hot snacks like paninis and gluten-free options. With a pleasant ambiance and efficient service, this coffee shop provides a much-needed pick-me-up after hospital visits. Overall, Fontanella offers a decent coffee experience in an otherwise limited hospital cafe setting.

Tripadvisor
2.5 ★ from 20 reviews

I only ever go In there as its the only sit down coffee place(not including the pop up Costa). I found the latte very bland and the presentation of the food was...

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‪@fontabroomfield we ordered two hot chocolates at Broomfield hospital. When ordering we had two different orders due to allergies. One without marshmallows and...

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If you are unfortunate enough to have to visit Broomfield Hospital then this coffee house is ideal for a pick-me-up. Lovely coffee, we also had toasted Paninni'...

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Keith
27.10.2023 - 11:16

I’m a regular customer and the past few weeks they have changed there payment method to card only the past 2 weekends i have visited the old women has been taki...

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gary
27.10.2023 - 11:16

Terrible coffees overpriced food defrosted cakes rude manager go pudding wood cafe beter drinks good price food

Google
2.0 ★ from 52 reviews
Amy
15.02.2024 - 08:21

The staff at this restaurant is friendly and helpful. The lady serving is polite, friendly, and helpful. The food is good, with delicious homemade banana cake....

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Nick
15.02.2024 - 08:21

The espresso was terrible, tasting like filter coffee with no strength, aroma, or flavor. I've had better coffee at cafes in London. The prices of sandwiches we...

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Tony
15.02.2024 - 08:21

Horrible restaurant. I can't believe the staff would turn away 11 people who were ready to spend money after waiting in line for 10 minutes just because it was...

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Lloyd
15.02.2024 - 08:21

65p for milk?? Otherwise fine, but profiteering... Edit: not fine... It's generally overpriced

Peter
15.02.2024 - 08:21

Fantastic, and unusual for a hospital. Great teamwork from the two baristas, exceptional like clockwork. Selection of hot rolls and even a gluten free sandwich...

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Menu
4.7 ★ from 3 reviews
Eileen
09.02.2022 - 03:16

Queues long but service good. Good to get coffee of a great standard in a hospital at a good price ,. Well done

Great witness, beautiful customer service Friday at 4 o'clock girls with tattoos like a sweat and very nice, also the young with arm tattoo has an accent, but w...

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Service very good ,lovely coffee

Facebook
2.6 ★ from 10 reviews
Restaurantguru
1.9 ★ from 59 reviews
Yelp
3.9 ★ from 1 reviews
Gastroranking-uk
2.3 ★ from 67 reviews
Int Restaurants
3.5 ★ from 537 reviews

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