Hawthorne's New York Pizza - Charlotte

Great food. Fast, friendly service. Appropriately expensive. We loved the basil Mozzarella pizza and baked ziti.

Let me just say the food here was always really good and the service. We've been coming for 12 years. To date, I have never really paid attention to the prices, but my wife and I wanted a big pizza and 3 toppings and for some reason I noticed the cost of additional toppings. $3.99 for all over 1 toppings. So the pizza was $17.99 and 3 toppings is an additional $12.00 so all in big pizza with 3 toppings is $30.00. Come now, $3,99 per topping is exaggerated and I don't want to hear inflation, supply chain etc. Your competitors are on average $2.75 per topping. I'm venting, but come on. We're not gonna stop coming here, but the cheese pizza is going forward.

A real restaurant instead of a pizza shop. Large and varied menu. At least 8 beers on tap and very nice selection of wines. Friendly and well-organized staff... Really about everything. 2 people can simply share an 8 children pizza (cheese or cheese)... Add a salad or appetizer and it's a lot

My husband and I have been eating here for years, but the service is terrible now. We just went out. When we came in, did the person not even greet us, but asked if you would eat here?? We sat 15 minutes while 3 different teenage servers passed and just looked at us. The restaurant wasn't busy. There were only two other tables and they were ready. The servers even went from our table to get them their controls and did not even confirm us. We stood up and left while one of the servers stood there and stared at us. Love the food, but not back to the Carmel road location with this low quality service.

If I could give no stars I would. I received my order and my calamari was extremely over cooked and hard making it inedible. My salad had a dead bug in it also making it inedible.