Chipotle Mexican Grill - Chapel Hill

This place sucks. Undercooked chips, rice, AND beans-between both of our meals. Plus their parking is angled the opposite direction from where all the traffic comes in making that a pain too. They also dont use their pick-up thing and I had to stand in line despite ordering ahead.

Ordered a sofritas bowl with guacamole and a hard shell taco. guacamole was missing, even though I paid an additional $3 for it and got a soft taco instead of hard shell. also the customer service was terrible. the mobile orderings were not placed on the cell phone order rack, so I went to the cash box area where I saw a few to go pockets. I wanted to check the name on the first bag when I was yelled at by a worker who said, ma'am not touching! I didn't touch anything. what a strange way to talk to a customer. how it turned out that the first bag was my order?

The worst service I've ever made on a chip. I asked for a cheese, maize, more sour looked and the dame laid quarters of each. I had to ask myself so often if I had more mais and she went on to lay 1/4 more spoons and then I said I could have a full corn spoon. the people who create the bowls put food as if any program of food they put in someone's bowl will be a cut from their paycheck. I was so close to just going out instead of paying because it was extremely disgusting at the amount of food that was in the bowl, although I so kindly asked to put only the standard buttons for each topping. will certainly inform my friends to stay away from this chipotle!

Current peter made me eat. I had a bad day and he put a smile in my face in 0.5 seconds. super nice and deserves an increase! pedro

This place. the food was cold, chips like they were there? omas pantry since bc. I stay at taco? lkw. ijsfood: 1/5