Reviews

Overall Total Score
2.3 out of 5
Acceptable | 59 reviews

What 4henna s 4 years ago on Google likes about Ben Jerry's Tower Hill:
It’s a cute little ice cream parlor combined with Subway. Cute walls gives off good vibes. There is plenty of seating. Friendly staff and good service. The only drawback is they offer limited ice cream flavors for a location that can get busy with tourists. You can grab your cups and cones and head out to enjoy the view of the bridge View all feedback. What 1Mike R (2 4 years ago on Google doesn't like about Ben Jerry's Tower Hill:
Unfortunately very poor considering this is a Ben Jerry's. Although a joint location with Subway (and what you smell as soon as you enter), they were happy to scrape the dregs from an ice-cream tub just to get my friend one scoop. Mine was melting in the freezer and it just slopped into my tub. Definitely not happy. At times the staff really didn't care. It was quite an awful experience and it wasn't even busy. I dre... View all feedback.

Reviews from various websites

Top-rated
1.4 ★ from 8 reviews
1Mike
17.11.2023 - 13:29

Unfortunately very poor considering this is a Ben Jerry's. Although a joint location with Subway (and what you smell as soon as you enter), they were happy to s...

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1Cheryl
17.11.2023 - 13:29

Price is per scoop, but when we went to pay, they charged extra for the cone even when that is not stated anywhere. Staff didn’t seem to know what they were doi...

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1cesar
17.11.2023 - 13:29

CARELESS STAFF there was one man serving in ben and jerry and a lady started helping from Subway because it was busy but just with 3 costumers waiting in queue...

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1grace
17.11.2023 - 13:29

Lacked many flavours. Did not even have simple cookie dough and no whipped cream. Milkshake was extremely runny 98% milk 2% actual icecream,disappointing experi...

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1Alexander
17.11.2023 - 13:29

Tiny portions, high prices, uninterested staff who had no idea about the allergens in their products. Don’t bother, go to the Leicester Square branch instead!

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