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The food was excellent, but the service was lacking. My friend and I were seated in a part of the restaurant where no one else was, and it seemed like we were completely forgotten. My friend had to get up and request someone to take our order. View all feedback.
Sombreros. eating is delicious and the waiting staff is very friendly.
Good food they always check on u and make sure u don't need anything
The food was excellent, but the service was lacking. My friend and I were seated in a part of the restaurant where no one else was, and it seemed like we were completely forgotten. My friend had to get up and request someone to take our order.
The food was terrible and wrong. The service was just as disappointing. The manager seemed clueless, offered insincere apologies, and showed no interest in addressing his staff's attitude. I ordered steak fajitas without bell peppers but received chicken with a few pieces of steak and a lot of bell peppers instead. The waitress seemed confused when we refused to pick out the bell peppers and deal with the mix of chicken and steak. We could even overhear her complaining to the other staff. Additionally, there were no poblano peppers as promised. My daughter's burger was microwaved, with a bun that was hot and damp. The kitchen closed at 8 PM instead of 9, so they couldn't remake the fajitas. We still had to pay for a subpar chimichanga (which we hardly touched) and an uneaten microwaved burger. I recommend staying away and enjoying authentic Tex-Mex in the southern parts of Texas.
The new server made some mistakes during our visit, which shouldn't have occurred.