China King - Burr Ridge

They use your phone number when picking up am order. Gave them my phone number when I picked up our order. When I got home discovered they gave me the wrong order. Called them and they tried to blame me for giving them the wrong phone number which is ridiculous as I do know my own number. They were extreamly rude especially the lady who was at the counter who gave me the wrong order. Their only solution to the problem was they wanted me to drive back and pickup the correct order. It is at least a 30 minute drive and I didn't want to waste another hour for their mistake. I asked for a credit to use on a future order but they refused. This was terrible customer service. In addition the food was not good in the order we got stuck with and we couldn't even eat it and it all ended up in the garbage. $67.47 totally waisted. Don't go here, bad food and they don't even know what customer service means.

Online menu only shows pork and vegetable dishes. Doesn't show chicken, beef, shrimp, etc...If you can't be bothered to provide a complete online menu, then I cant be bothered to eat here.

Food is awful !!! The vegetable chop suey has only 3 types of vegetables in it. The carrots (string) are from a package and dried out. The vegetable egg rolls are the tiniest I've ever seen. They had (maybe) a 1/8 oz of food (cabbage only) in them. And I'm not exaggerating. And the most strangest sweet n sour ice EVER seen !!! Which tastes disgusting. . We each purchased 2 small entrees, wonton soup, 3 orders of egg rolls. $64.00!!!!!!

This is embarrassing for Chinese food.. ordered the Beef Lo Mein Lunch special. The chicken fried rice that comes with it was a pile of mush rice, no chicken or vegetables. The beef lo mein only had 3 pieces of beef. From the sounds of it, they were using a microwave to reheat the food. I like Chinese food and this was probably the worst I’ve ever had. The women taking the order was on the phone the whole time having a conversation with someone this I wouldn’t mind if the food was good

Food here is always excellent. It’s exactly what you want from a takeout spot like this. They are fast and the food is always HOT when we pick it up. Very reasonable prices and solid experience every time. No frills but that’s what you want from your neighborhood Chinese food place.