The Hop Poles - Brighton and Hove

I usually really like this pub. I had good nights. but recently, the bar staff is rude to load over me and blunt and atmospheric, that was the same the last few times. I did it right in the night. I don't know if I'm going back or not.

A great little place we found on the back streets friendly staff, great service and fab cocktails definitely worth a visit if you’re looked for a relaxed and chilled atmosphere

Turned away for having a disability and told my excemption vertificate was not recognised under company policy. I cannot comment on atmosphere, the meal, the drinks, the service, etc, as I did not have the opportunity to experience it. I brought my friend here for...a quiet drink and I have an exemption certificate. I have never had any issues in ANY other establishment I have visited and have only ever been met with respect and kindness up to the point I went to the Hope Poles. I was told I could not be a customer as it was company policy not to recognise exemption certificates. I calmly told the manager this was in breach of the Disability Act and the Government advice too. I was told it wasn't his problem as he didn't own the pub. But I am afraid as a manager, he is duty bound, as the Equality Advisory Service inform me, to not breach the Disability Act and as a service provider, ensure ALL can access the service he provides regardless of disability. He cannot turn away people because they are unable to meet the rules that HE or the owner have made up to suit THEM. And that is a fact. If they were taken to court, they would almost certainly lose and have to pay compensation. What about young children? Deaf people who have to lip read? There are so many conditions (including mine) which need understanding. All I had to do was walk steps to a table then I would be allowed to take a mask off anyway. This pub or chain of pubs is breaching section and of the Disability Act and this is actually very serious. I have started the ball rolling with Brighton and Hove Council who are very concerned and also with the Equality Advisory Service. What these guys are doing is actually not allowed, bordering on the illegal and it is important we stand up to all forms of discrimination.

Had a lovely couple of drinks in this place served by a super friendly bar team. Dog friendly and a nice little space out back to enjoy on a sunny day. We didn’t eat there but a friendly local advised us the food was very...good so we will be coming back for sure. Thanks for a great experience. The dogs loved it too! Take care

Fantastic pub wish we had found it at the start of our holiday, really great welcoming by Joe Nice looking menu will definitely be coming back next time we come back to Brighton