Subway - Brentwood

Both Sandwich Artists went outside for about a 10 smoke break. The cashier from the gas station side had to make my protein bowl. Which she had no knowledge of. Not her fault though bc she doesnt work on that side.. Finally they came back in, one lady in uniform DID NOT wash her hands!! Just threw on some gloves to makes the guy behind me sandwich. I will not be back.

I will never order from this location again. We had 2 footlongs, both were missing most of the ingredients! The club was missing the turkey, ham and pepper jack cheese and the steak and 2x cheese sub was missing the 2x cheese. Unreal. How can you have a printed ingredient list attached to the bag and miss putting most of the key ingredients on the subs??

Food is always fresh and staff very friendly each time i come in.

I had a good experience when the restaurant first opened. The older gentleman who worked there provided great customer service. However, things went downhill after that. It is important for a restaurant to engage with customers and prioritize their needs. I don't want to be labeled as a bad customer, so I will take my business elsewhere. Apologies for the poor service.

There were no staff members working, so I had to wait for my order. When I finally received my roasted meal, it was cold within minutes. I couldn't eat a cold meal, so I ended up throwing it away.