Chick-fil-a - Branson

I never was one to really see what the fuss was all about with his place, but I have TONS of friends who eat here all the time. So of course I always went along hoping I would learn to love it like everyone else. I can honestly say if I have to eat fast food this IS the place to eat at! Their customer service is what actually won me over with eating here! They go above and beyond and their employees always have a smile on their face. Their food has grown on me as well ; I will continue to eat at this place and I know I will be satisfied every time!

Even though the place was packed the employees were very kind, composed, and efficient. I was especially impressed with JohnDavid. Not only was he friendly and made sure we had what we needed but he took the time to stop and thank a WW2 veteran for his service. Also the food was delicious as always!

Branson Chick-fil-A is a blessing to our community! Such a friendly and welcoming place for families with littles. They support our community so well and have the best staff!

Fantastic place! They were very busy when we arrived but the staff handled the situation quickly and efficiently. Our order was taken within a few minutes and we received our order within five minutes despite the rush. Our orders were correct and well prepared. Staff was friendly and helpful. The restaurant and restrooms were clean. Definitely will go back again.

My coworkers and I get food here very often and the food is always good and our orders have yet to be wrong. Today the young girl working misheard me and created a bit of confusion for the kitchen. No big deal, but when the server taking my payment read my order back to me and I corrected her, she and several other employees were visibly upset at this young girl for making such a simple mistake. I had no issue waiting the extra few minutes or pulling out of the way and allowing other customers to move through the line as my order was adjusted. Yet I felt uncomfortable making the correction because of the way the employees looked at the young woman who took my order. It can be difficult to hear in the busy drive thru and there was a giant noisy truck in the lane beside me. She did what she thought was best in the moment, teach her to learn from the issue. One of the other employees tossed the incorrect order back over the line, obviously angry at the girl for her mistake. Service is great. Food is awesome. Teamwork is poor.