Reviews

Overall Total Score
4 out of 5
Impressive | 76 reviews

What 903audreyd likes about Costa:
Enjoyed a very refreshing iced fruit smoothie. Service was very good and staff are friendly. Drinks were prepared quickly and reasonable price, plus my next one's free with the loyalty card! Always happy to pop in here, does get busy at lunch time but so do most places. View all feedback. What GF Gavin doesn't like about Costa:
I struggled to find anywhere to eat in Witham, so went in Costa for a cup of tea and something edible. It seemed badly organised, with a very very long queue and this was before the latest lockdown stretching a long way outside. Said queue was very slow moving, so we waited a long time outside in the cold. I eventually got some tea, but despite quite a wide selection of sandwiches and other foods, Costa still don't b... View all feedback.

Reviews from various websites

Tripadvisor
4.0 ★ from 39 reviews
Qualtime
07.01.2024 - 05:30

I believe that Costa Witham serves an amazing dry cappuccino! I noticed which barista made my coffee and as I was finishing it, a staff member asked if everythi...

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Chaddersy
07.01.2024 - 05:30

Place is dirty staff appear to have no pride in service. Would not try again even though I am a Costa fan usually

spongyfingers
07.01.2024 - 05:30

Got served by a lovely young lady called lily with a cute bow and clips in her hair she was so friendly and chatty made my morning

Qualtime
07.01.2024 - 05:30

The staff are truly lovely here. Through difficult times they have always smiled and taken the time to make you feel welcome with a few words. The place is kept...

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Motherofthebrid
07.01.2024 - 05:30

Today, I was excited to enjoy a cappuccino. I prefer my cappuccinos dry, so I requested one from the restaurant. Unfortunately, even after sending it back once,...

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Nestled in Witham, Costa offers a mixed bag of experiences for its patrons. Some customers rave about the friendly staff, quick service, and delicious coffee, especially the dry cappuccino, highlighting the café's appeal on sunny days. However, others express frustration over consistently poor organization, slow service, and cleanliness issues. Complaints include long queues and dirty tables, with many feeling that the offerings, particularly gluten-free options, fall short. Despite these challenges, loyal customers appreciate the refreshing smoothies and the value found through the loyalty program, suggesting that Costa has the potential to improve and build on its strengths in this competitive environment.

Menu
5.0 ★ from 1 reviews
Olivia
22.04.2022 - 14:50

Have been made by a beautiful young lady called lily with a cute bow and clips in her hair she was so friendly and chatty made my morning

Gastroranking-uk
4.0 ★ from 37 reviews

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