Caribou Coffee - Brainerd

I absolutely adore this Caribou location! The staff is consistently friendly and provides excellent recommendations. I receive my order promptly, which is perfect for when I'm in a hurry to get to work. I highly recommend this spot for a quick and welcoming coffee break! I am grateful that the staff always inquire if I am a perks member, as I often forget to mention it myself. Additionally, they make sure to inform me if I have accumulated enough points for a free drink. This is another detail I would likely overlook if they did not mention it.

I ordered a blended drink but only received a half-blended drink with chunks of ice. The staff should definitely improve their blender skills.

I always receive excellent service from the friendly baristas at this restaurant. This has been my go-to spot for coffee, as the employees are usually very kind. However, I had a negative experience with a barista named Chloe at the window. She was extremely rude and did not deserve a tip. I hope she sticks to working in the back and not interacting with customers, as her behavior could potentially drive business away.

I always had a wonderful experience at Caribou before today. The staff at the drive-thru window were rude to me when I asked for a cup of ice that I had ordered. Instead, I was given a glass of water and told that they don't provide large cups of ice for free. I was not happy with how I was treated and may reconsider giving them my business in the future.

This is a Caribou Cabin, specializing in Drive-Thru service only. There is no indoor seating available to the public, as the focus is on quick service and convenience.