Wendy's - Boone

Arrived at the store at 10:30 p.m. after placing an order on the app. Sat in the drive-thru line until 10:50p.m. and during that time they only had passed food out to two cars. Quickly realize that they were taking 10 minutes per car and I still had six more cars in front of me. Cancelled my order and left

Normally I wouldn't post a bad review, since I generally enjoy eating at Wendy's. I'm a bit frustrated because of how simple my order was, and how easily they messed up my order. I ordered a sausage biscuit combo on my way to work and the line wasn't even busy. When I got to work to eat my breakfast, they had put a sausage, egg, and cheese biscuit in my order instead of a sausage biscuit. I wouldn't be so frustrated if I could just remove the ingredients, but the cheese is all melted. I can't eat dairy, because I get really bad GI issues from eating dairy products. At this point I can't even return to the store to get the right order because I've already made it to work. In summary, check your food to make sure your order is right. It's more important to get the orders right than how quickly you can get the line moving.

I came through here last night and waited in line for 40 minutes (I checked when I placed my order online to make sure I had the time right). When I said how long it had taken at the drive thru I was told in a very demeaning voice that they're shortstaffed. What? I worked fast food, and there is no excuse for taking that long. There were probably 10-12 people in front of me, and several left, so you're telling me it takes 5 minutes per order to get out to people? If that's the case they need to hire more people. Don't go here.

Slowest Wendy's I've ever seen in my life. Especially the drive thru at night. It wraps around, and many customers end up driving off. This is especially difficult for Doordashers who are trying to make money and have to sit in line for over an hour.

We love Wendy's, but at this location the Dave's Single patty was overdone. It was tough and crunchy on the edges. The chicken sandwich was very good though. We will give this location another chance.