Dunkin' - Blackwood

This used to be a big DD to go, but in the last few months the quality has dropped great time. Today was the last straw for me. I decided to go to Star-Bucks. Everything from the coffee that is not made directly to the food that is cold or tastes disgusting to the staff that is attentive killed this place.

My order is never correct and the manager is rude Indian man. Go to the dunkin on the other side of 42 next to McDonald?s

My packings had a disinfecting bleach taste and smell. I thought I'd imagine. I asked my daughter to smell it, she said, "that it smells like bleach.

Today these shaking donuts went beyond and beyond their normal cheerful morning duties for my friend, and I thought I should say something about it! My girlfriend stops every morning to get her caramel and sugar with a tad of coffee..haha, and they in the Turnersville DD know exactly what I mean... and most morning their great and were out to work with a hitch... thx to the DD team there. But this morning her car began to smoke when we were thru line in the ride, and the customers pulled together and asked us to let us go quickly out of line and before going to the gas station next to the DD. We wanted to wait for the car to cool down and get a schedule. When we were inspected under the hood and car, we were greeted by 1 of the amazing Dunking Donuts staff who went to her my Gf coffee and said we just didn't want you to have your coffee too! I thought that was just great customer service and I didn't know her name, but we were there about 9/915 and she has blond hair. And always my friends have order ready to go. I hope she will be recognized for this effort today. Thanks Turnersville DD for today!

I went to Dunkin? at this location this morning. When I got my drink it was incorrect. The teenager at the window was very gracious and had it remade. It was remade incorrectly a second time, so I asked again for it to be remade. At this point, the manager was at the window and told me the drink was made correctly. It was not. He asked me to pull forward to wait for it. At this point, I was handed my breakfast sandwich, which was also incorrect. I handed it back to the teen at the window, and they quickly got it fixed. Once I pulled forward I discovered the sandwich had been made with?beyond sausage? which was not what I ordered. My order at this point had been made incorrectly 4 times, and I asked the manager who came to my car to make it correctly. He refused and began yelling at me that I didn?t know what turkey sausage was and he would not fix it. He demanded I come into the store so he could show me what turkey sausage looked like. He continued yelling at me (I was yelling back at this point) about turkey sausage, while I continued to question (loudly) why he would not rectify the mistake but instead yell at and argue with a customer. I then asked for a refund and his district managers name. He refused to provide me with a name or contact information. He did give me a refund but was completely unreasonable, rude, and apparently unaware that his job is not to yell at customers. Needless to say, I will not be returning to this location. I don?t think it?s the managers job to make customers cry and refuse to even acknowledge when mistakes are made, but if it is this guy is on point.