Harvester The Fort - Birmingham

My friend and I came for breakfast this morning and had the absolute best service from Cat! Service was prompt, food served quickly and piping hot. The restaurant itself was well laid out and super clean. 10/10 would recommend anyone coming here, especially when Cat is working!

The £8 chicken deal was excellent value, the half rotisserie chicken was really nice and so was the double classic chicken burger. We were very impressed. The salad bar was fully stocked and tasted fresh. The soda and lime with mint was a nice twist almost like a virgin Mojito. Our server Jack was lovely and he also made a great recommendation of pairing sage chips with gravy. The restaurant itself was nice and peaceful with lots of natural light from the big windows. We will be back!

I wish I could give this a 0 start rating, we came in as a collective group of 20, and we where first greeted with rather a rather abysmal welcome, to then be ordered to go to our table which we then sat and waited 40 minutes just for our salad bowls! very poor customer service on a whole but I would like to mention I work in the hospitality trade myself and as a collective restaurant you are meant to prioritise the bigger size tables, after we received our salad bowls, some people had already got their mains on our table, and others waited over an hour for their meals, which where average to say the least, as I explained being in the trade myself i understand the difficulties larger sized tables can bring however the restaurant itself only had around 20 people in besides our table. After our mains were collected upon finishing our meals, we then had another 40 minute wait with a desert order for only 5 people! A very poor experience and would advise larger sized tables to book somewhere else unless you want a night ruined like we had.

Tonight I had my dinner with my family at the harvester fort in Birmingham, Absolutely rubbish service and a very confusing offers not clear from the waiters, long wait for the food , chicken dry and the bill was full of extra not explained clearly from the menu and the staff. Definitely won't see me and my money again. Absolutely rubbish.

I wouldn't recommend at all I asked for a plain beyond burger it came with some kind of sauce I told to waiter and he just said sorry about that 102 .00 I spend overpriced and I didn't enjoy it first and last time visit yuk