The Waterfront Bar Restaurant

Just been to visit Challaborough, the location is great but this restaurant/bar is a shambles. We found the staff rude and abrupt, the kitchen was never open when we wanted food (even though it’s clearly advertised on the menus as being open). This happened 2 of the 4 days we were there. Luckily we brought shopping with us. We actually left a day early out of the 4 days we were there as we’d had enough. Wouldn’t recommend really needs a staff training programme put in place and actual notice that the kitchen is closed as there is not really anywhere else to eat.

OK if you can't find anywhere else Price per person: £10–20 Food: 2 Service: 3 Atmosphere: 2

Absolute shambles of a restaurant, have been visiting challaborough for over 30 years and not once have we received such poor attitude and service that we have this weekend. Tried to order food on 3 separate occasions over our weekend stay to be told each time the kitchen was closed . Breakfast until 11.30- tried to order at 11.10am and told the kitchen was now closed. The menu states lunch 11.30-4.30pm We wanted to catch an early lunch on Saturday before heading on with our day to be told the lunch doesn’t start until 12pm . Ok no problem we decided to wait . The following day (Sunday we decided to have lunch before heading home on our 3.5hr journey , we get to the bar at 2.55pm to be told the kitchen is now closed , although the kitchen staff were still preparing and sending out food, we asked if we could at least feed our 2 children and was told a firm no by the kitchen staff. We then headed to reception to find out if this is normal procedure when the park is busy she said it wasn’t and called the restaurant manager to speak to us Well I never the attitude was nothing put poor , shrug of his shoulders and basically told tough there’s nothing he can do . A real poor visit this weekend which has put us off returning.

Surprisingly decent food and service given the wonderful location. Staff rushed off their feet but do their best with demanding tourists , saw them go out of their way to help a elderly couple go through the menu and explain the app and nightly offers, even talking them through the wines they had to offer and bringing all the bottles to the table for them to choose from. Not that cheap, but where is these days? Food: 5

Food good standard pub danger. Great views. Understaffed. Price per person: £10–20 Food: 4 Service: 3 Atmosphere: 4