The Theo Thai Bistro - Bethpage

I’ve written a (good) review for this restaurant before, since I order regularly for take-out. Tonight I showed up to the restaurant to dine in solo. Owner’s wife looked past me to chase a party of four. When I asked if any tables are available for one, she responded “no tables for only one person” and nothing else. Meanwhile I saw a small table with two seats. I never write bad reviews, so if you’ve read this far, obviously the experience is subjective. But customer service is important if you want to keep your customers. ‍

This place is absolutely horrendous!!! The lady over the phone had told me that there is nobody in the store and that I do not need a reservation even though I called prior 40 minutes ago, and when I came inside the restaurant, the whole place was packed and she told me that I had to wait for an hour. I don’t know why the servers don’t know how to respond correctly and accurately to customers over the phone. Please save yourself the time and money and do not go here.

Really good lunch specials. The pad see yu is so good and everyone is always so nice

The slowest service ever! We waited an hour even though we ordered online and it seems as though most people picking up had been waiting just as long. They need to figure out a way to provide better service because this is unacceptable. I would not recommend. If you want to eat the best halal thai food, go to Top Thai in the city.

Delishhhh, this place is amazing. I want to taste everything and support this incredibly fresh, family fun, kid friendly restaurant. The waitress knew how to modify the Pad See Ew to make it so my son would eat it and he absolutely loved it. You'll love this place. The Pho was incredible. The Pad See Ew, Pad Thai all delicious. I'm doing my best to save money and not eat out but this place is so good it's hard to resist. God bless them and may they continue and be rewarded for their efforts.