Mcdonald's - Bessemer

Running was very slow, had to repeat my order several times. Usually something better than today. So I don't hold it against them, they always have fress and the pull apart donuts when we visit, so I will visit here further when I'm on this side of the city! I praise their efforts! Stop the good work.

I do not visit this place often, but if I (as I did a few minutes ago) the staff is friendly and upside down everything to keep clean and I just had to wait for a few minutes for my food and everything I ordered was right. The people working today deserve recognition for good work, and I hope they are committed to doing such a great job. Great service great food, thank you.

Sign says 24 hours but they are always closed between 2am and 4am. Too bad the true hard working people can 't stop and get a meal on the way home but the fast food industry workers want $15 an hour. Update: 7/16/22.. Pulled up at 3am and they said theywere closed. Change your sign, change your website, change your staff or change your owner/management. I will constantly leavea bad review when I receive bad service. I will edit your hours and every option I have to give you a negative review tillsomeone steps up to do the right thing.. Which should be to close this location till the owner understands the customer isalways right. This is by far the worst McDonald 's I 've ever been to and as far as I 'm concerned, Hueytown and surrounding areaswould benefit from the closing of this location. If I could give negative stars, I would. Update: 11/13/22.. nothing changedexcept the orange cones in BOTH drive through lanes to indicate they are closed. Seriously, close this location permanently asno one wants to work. I 'd rather visit the off name brand in Russia than to attempt to give this location another chance.Corporate greed at its true finest. McDonald 's, you Seriously got a lot of explaining to do when it comes to who can open afranchise. I guess the new normal is keeping a sign that says open 24 hours a day and closing for a few hours. Take notesfrom Blockbuster, at least they knew their demise was coming and jumped ship before it got nasty... And please, do not emailme, contact me or reply to this review. Every time I review, you reach out to me. Reach out to your franchisee and ask them whythey are giving you a bad name. Or better yet, audit this location and take it over. Do something besides just letting itcontinue to give you a bad name.

They were probably short staffed. You had to order at the kiosk. There was not a sign to inform you of this.. you found out after waiting at the register for 10 minutes... also we ordered a Frappe. I did inform the lady what we ordered. After 8 minutesshe she did not see the order. We went back to the kiosk and ordered again.. after a 5 minute wait, I asked if she saw theorder.. she got upset and asked me what was ordered and we said frappe again.. she then stated the machine was not working..please fix the customer service..

Ordered a Double Quarter Pounder Meal and the food was stale, bread hard, and broken apart when I opened the box. Seems hit and miss some days at this location.