The Original City Sandwich Company

The new owners of The Original City Sandwich Company are not as customer forward as they claim; since they reopened, not one order we 've made has been correct this time, a pickled beef was ordered with no juice and came to me as a slimy mess, soaking through butcher paper. When I called to ask what happened and get a refund, I was gaslit and called a liar! I don 't believe oil and vinegar were added to your sandwich. Then what is all this oil and vinegar doing here? This was after trying to deli splain what pickling is. Yes, we know it comes with some vinegar that was neither the question nor the problem, but the person I spoke to kept trying to talk over me, while not listening. I told the rude lady I would come smear the greasy thing on her countertops, and she wasn 't thrilled at that idea. Probably because she doesn 't want excess oil and vinegar in specific places, which I totally understand (that 's why I ordered it that way . I took a bite, and it immediately turned my stomach from all of the oil that wasn 't added to it Also my husband 's sandwich had the opposite problem; his requested extra sauce, (the chicken bacon ranch has been dry since the change and came with none. We assumed an innocent mix up, and the rude lady just assumed we had no idea how sandwiches worked. We didn 't even get to discuss that sandwich, but I wasn 't looking forward to a condescending lecture over how ranch is made anyways. Kind of a bummer, they were a semi regular treat before, but the changes in the last few months haven 't been for the better. We always have Caesar 's (whose pickled tongue is a delight, and you can actually hold the sandwich without getting covered in oil!

I used to love getting salads from this place because they were big and worth the money but now I tried to get the same salad and it was less than half of what it used to be and still the same price . Do not get the chef salad or garden salad not worth the money can't speak on the deli meats they smelled

We had lunch and then they catered a Saturday event for us.

As much as I wanted to give them all 5s. I couldn 't. I love the place, it 's really a home vibe. We were greeted immediately, and were helped withing minutes. The cashier didn 't know what the ingredients were in the salads because she didn 't make them . Our bread was really dry, and kinda old tasting. I noticed some people had their food brought to their table and we had to go to the counter for ours. All in all. I might go back some day.

Our expanded family has been going to City Sandwich for a very long time.Unfortunately, we thought the bread would be fresh since it was a Monday.Typically the bread is fresh. Today it was absolutely terrible. We only ate the top bread on our sandwich. The bottom was just too dry. I hope today was just a rare thing. We will give it one more chance.