Pizza Hut - Bedford

I went to the restaurant with my partner and friends and we were served by the wonderful Louie. We had a fantastic experience and couldn't find any faults. The manager, Richard, was very attentive and made sure we were well taken care of from the moment we stepped inside. We will definitely be returning in the future. Kudos to Louie, you are a valuable member of the Pizza Hut team!

My experience at this Pizza Hut was enjoyable, even though it wasn't as bustling as other locations we've visited. The buffet had a variety of pizza options, as well as salad and nachos which were satisfactory. Richard, who I believe is a manager, provided excellent customer service. He appeared genuinely pleased, was extremely courteous and attentive, especially towards customers in need of assistance. I value good customer service, so seeing this made my visit even better.

The food at Pizza Hut was average, as expected. However, the experience went downhill from there. The restaurant was cold because the heating wasn't on, the music was too loud and awful, and the place was in need of updated furniture and lacked atmosphere. The lighting was also too bright. Unfortunately, this was a disappointing visit and I will not be returning.

We had pizzas delivered from Pizza Hut for a family gathering. The pizzas were tasty and the delivery quick. There was a good selection of vegetarian options, and the stuffed crust and goats cheese options were especially nice. The chilis were abundant on the hot...version and they had just the right balance of bite. All in all a good pizza night.

As with a previous review, I agree they have not adapted well to COVID restrictions, very unwelcoming and not a pleasant experience . Understand the change to using an app to order, but is it really necessary, how much more risk is there to our...waitress standing taking our order compared to serving our food? Cocktail ordered was canned, which was ok, but the fact it was over months out of date was awful, we was offered a replacement of glass of wine and a refund for the cocktail but as we had already paid via the app it’s going to take days to be refunded, another reason why the app is rubbish. Finally our waitress came over to our table to ask how our meal was before all the meals had been served and show of ‘couldn’t care less’ service. We will not be returning.