Reviews
What User likes about Mike's Cigars:
Let me start of by saying that I NEVER leave reviews. I don’t trust the system and assume companies only ever put the best reviews at the top. On that note , I Have never purchased from mikes cigars and wouldn’t you know it i got the WAY wrong product. I called mikes customer service and my worries were instantly relieved, they apologized profusely and were extremely easy to work with. The right product is being rush... View all feedback. What Sam Depaolo doesn't like about Mike's Cigars:
I have been a steady customer with no complaint history, I ordered a box of Don Diego which you could not draw smoke from. I wrote a nice email to their customer service and they never responded. So 2 days later I called and was told to send another email and was promised a call back that day, which never cam. I called back 3 days later and they said they have not had any other problems with that brand and no credit.... View all feedback.
Reviews from various websites
I was sent a moldy Cigar this week. After sending photos, I got told it was in perfect condition (see photo). I ended up asking for a refund and they made me pa...
read moreI have been doing my research on them and saw some negative reviews regarding their customer service, online transactions, etc... This is totally unfair. I almo...
read moreI received my order today with two bundles missing. I called customer service with the simple question of whether or not the items were coming in multiple packa...
read moreThe online store is open, they'll do buy and go at the store but the cigar lounge is not open.
Ordered from them never received my package talked to customer service and supervisor both where rude and unhelpful. They contactacted ups acting as me and told...
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read moreMy go-to store for the best cigars. Awesome selections, super fast shipping, quality products, fair pricing, and great customer service. Mike Cigars is an examp...
read moreLet me start of by saying that I NEVER leave reviews. I don’t trust the system and assume companies only ever put the best reviews at the top. On that note , I...
read moreGreat service! I placed an order on Wednesday and received my cigars on Friday! I literally live across the country. My package was fresh and ready to smoke. No...
read moreI had a problem receiving my order, or so I thought. Called customer service and they got right on it. Problem solved. I got my cigars and on time. I problem. Y...
read moreI have been a steady customer with no complaint history, I ordered a box of Don Diego which you could not draw smoke from. I wrote a nice email to their custome...
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