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Contribute Feedback What User likes about Mateo's Hacienda:
I'm sorry to hear about your experience. I visit this place often and have spoken with the owners, who seem to overlook some behaviors. While they might think the kids are having fun, they may be in for a rude awakening! With the new extension of the restaurant, there’s also an expanded menu that includes more sauces, baked items, and even alcohol. View all feedback.
What User doesn't like about Mateo's Hacienda:
I apologize for the confusing second layer of my previous message. I visit this restaurant often and have heard the owners chatting with customers, but I’ve noticed they seem to ignore some guests. I’ve talked to the owner about this trend. While they might think guests are having a good time, they could be in for a rude awakening! With the new extension comes an expanded menu, including more savory options, possibly... View all feedback.
I love her burritos. Super delicious, many options. Leave yourself safe. In addition, the specialties can be unique and delicious. If you compare prices with other food vendors that serve the same food in the area, it is not far away. Mateo is not too expensive. I'm going here all year. Probably at least once a month.
The best burritos in the city, however, are employees without eating masks or gloves? these young men should close down!
The service was awesome anyone who says other has some kind of issue , orderes were fresh, portions were so large I had enough for myself and my partner for a snack that night! Know it’s on our list to go at least once a week and try something new on the menu and when we’re done start all over again real Mexican real fresh large portions fair prices prices friendly help fast service what more could a customer want! Thanks for the best authentic Mexican food in Maine!
This restaurant is absolutely amazing for Mexican cuisine. Very quick and prompt. Their mango fuengo salsa is to die for. I wish they delivered, but always done in 10-15 mins so I don't mind hanging up and going to go get it. Also the burritos are huge! No other fast food restaurant makes them as big. Must try it. You'll enjoy it.
First time at this place when I first called I asked if they delivered and they said yea 11 to 8..I said great I will call back. I then called back two hours later said it is for delivery they then said "we don 't deliver..OK whatever then I place my order Two yaco bowls she told me what came on them and O said yes two of those. I get home open up my food and nothing that she said was on them was on them. I call back and ask for them to be remade and she said with a attitude I can give it to you on thee sisw. I said no I just spent 40 bucks on your food and O would like them remade please. The girl who took my order was absolutely rude and customer service is the pitts..If you don 't know how to treat customers DONT WORK with the public. I absolutely plan on going to speak to the manager tomm as right now I am happy at all. I would recommend to not go here terrible service. I would rather go to McDonald 's