Popeyes Louisiana Kitchen - Barstow

The young man, antoine, the journey was very polite! that's the second time he helped me and both of them were very polite. he's using ma'am and has a lot of geduld, how busy he was. you don't find many people with his imagination today. good work! they treat the people well, we appreciate it after long days as mine was today.

I had a disappointing experience at this Popeyes. They forgot my dipping sauce and both sides for my 5-piece tender meal. I ordered lemonade but received sweet tea instead. My friend James's shrimp meal tasted as if it had been microwaved. The service at the drive-thru was very unprofessional. It seems like someone is getting paid way too much for the level of service provided. I won’t be returning to this location, especially since this isn’t the first time I’ve encountered issues here.

I love Popeyes, so this situation really disappoints me. I ordered a 36-piece nugget, and after running my credit card, I realized I was charged for a 24-piece instead. I pointed out the mistake, and the employee had to check with a manager. She said they would add a 12-piece to make it the same price. They did, but it ended up costing me $1 more than the 36-piece. It's not a huge difference—36 pieces cost $15.99, a 24-piece is $10.99, and a 12-piece is $5.99. After I showed them the math, they essentially told me the order was in and that there are no refunds. I requested a drink to make up for the difference, and they initially hesitated but finally handed me a small children's drink. It just feels so ridiculous!

There is a significant difference between the Popeyes branch here in Barstow and the ones in the Philippines. I ordered the happier bauch, shrimp, biscuits, and fries. The texture is crispy, and it's really tasty. You must try their cookies!

I typically don’t write reviews, but I had such amazing customer service at Popeyes today that I felt I had to share. The person at the drive-thru was exceptional! Keep up the great work, and this employee definitely deserves a raise!