Mcdonald's - Baltimore

9 times out of 10 order is wrong. The service is slow and items are not available. My sausage, egg and cheese biscuit is missing the egg.

Whomever is the overnight manager, needs to be re-taught on Customer Service and informing other 3rd party drivers such as: Door Dash Drivers, Uber Eats, Grub Hub, etc on any changes that has been made. Not to put blame on Customers. Yes, an unknown mistake was made but how the situation was handle was not acceptable at all. Rude staff comes from rude management. Very displeased with the service that was received and under par of communication skills. Remember together we ALL work together and help one another. I understand a job can bring frustration, but how you handle a situation makes a big impression on the guest and for the future guest that comes to a location such as yours. Hopefully if I come back it will be of better service. Least the food came out fresh.

Service is a little slow and the food was warm. I didn't have to wait long.

This McDonald's location has bad customer service in the morning time and lunch but overall the food is pretty good and typically the fries have seasoning I give it a 4 to 5 because of customer service

The toilet of men is almost always in the need of cleaning and any effort to demand cleaning goes unheeded or dismissed with a okay as answer.