Domino's Pizza Ballina

Have to call out a few times before I get anything else than a glance.

Simple online order for 6pm, 1 pizza and 1 cheese/garlic scrolls. Got there 5 minutes before, screen said order was ready. Stated my name, pizza ready but no scrolls. Repeatidly told they were being made and on their way. Ten minutes later still no scrolls so ended up asking for a refund for the scrolls. Young bloke had to ask the manager first (no problem), got my refund for the scrolls and went home and of course the pizza was dead and only just warm. Not happy. Shop not overly busy only half the order screen taken.

Tried to order online through the app but wasn't able too as they didn't have any drivers available. Okay I can understand and accept that. Phoned up to place my order and was told 15-20 minutes pickup. Drove down 20 minutes later advised to wait as it wasn't ready yet, waited a further 15 minutes before checking again shouldn't be to long. 10 minutes later I followed up again to see them finally check the system to be told the order wasn't in the system. The whole time I was waiting half the staff spent more time talking to friends that where ordering than actually working. The store was dirty and a mess. Only got 1 star as that's the lowest I could go

We get the delivery every cpl of weeks, always fresh and pizza delicious. thick are amazing!

For $19.75, the pizza could make a better mix. more to jump really