Village Pizza - Baldwinville

Family friendly If back in area Stopping again Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

What a great place!! Thank you for the OUTSTANDING service!! Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

HELL NOOOO!!!! So.... Being irritated at the lack of pizza joint selections in my immediate area (Winchendon), my husband and I decided to try Village Pizza in Baldwinsville Mass. Only a 10 minute drive, it seemed worth the shot, especially bc I work nights and my husband is in that area twice a week. The first time, about 6-9 months ago was good. Either that or we were just that desperate/hungry! The prices seemed fair and what we both ordered tasted good that night! Great!!! Our new spot! We ordered again the following week. Not as good as the first. Thinking mabey we should try other things on the menu. So over the next few months we tried other things. This is how I explain that experience...Someone driving and sliding on ice, then driving again that one sliding down the ice and hitting cars and mailboxes. We stopped ordering there for a couple months. Then decided to give them another shot. So, ya 'll this is what I 'd describe as a major car accident! Two orders since we had a break. First one, I ordered a veggie grinder. I didn 't say anything but took one bite and in the trash it went. That was 3 weeks ago. The second was today. I ordered a large chicken cutlet grinder. What I got was 2 (what I recognize as BANQUET brand) frozen chicken patties microwaved, then cut into 4 pieces and then put between an untoasted grinder roll with sub par sauce and no cheese!!! Can I just say tonight they had a major car crash and this is a fatality for them!!!!! Never again will they be getting a chance from this household!!!!!

Great service. Sauce is amazing. Little bit lite on the toppings. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 4

I’ve had good and bad experiences at this pizza restaurant. I haven’t ordered from them in literally 4 years because I had such a bad experience. But today I thought I would give them another try. Big mistake. The delivery driver was amazing. So sweet and it wasn’t her fault at all. But the restaurant told her to deliver to a completely different town even after confirming the RIGHT town over the phone. She called us to make sure she had the right place but unfortunately had the wrong address due to the actual restaurant themselves. We let her know where she could find us accurately but unfortunately the phone call ended due to service issues. So we called the actual restaurant themselves and they told us that they just spoke to the driver and that the driver understood where exactly to go and that everything would be OK at this point it had already been an hour since we had ordered our food, so we told them that we were worried about the food coming in and being cold, but then they assured us that the food was cared for in order to not be cold, and that we should be fine and to call them back and let them know if the order would be fine, obviously if the order is coming over an hour since we ordered the food, the food is going to be cold so to ask us to call them after over an hour is absolutely ridiculous and it’s just a way for them to be able to say that they did everything in their power to give us food, but it was late so obviously it would be cold, which is exactly what we got. We do not Blame the driver whatsoever but we do blame the establishment because that is ridiculous to have someone drive over an hour to their delivery destination and think that the food is going to be adequate. We didn’t even bother to call back and complain because we had already called them multiple times and talked to them about our delivery experience which isn’t the delivery person‘s fault but the establishments fault. Get your act together. Absolutely ridiculous. I will never order from them again. And I hope their driver finds a new company to work for because she was great!! I really wish we had a better experience. But they proved again that they can’t deliver properly.