Reviews
What Burnice White likes about Cold Stone Creamery:
I would highly suggest their signature ice creams. The staff is very nice. They also work very fast. I posted a picture of the statues in front using a 360 camera. All in all, it is a great place to go. The family loves this place. It is a nice special treat after dinner. If you are in the area, it is well worth stopping by for delicious ice cream. View all feedback. What Lucia Oravcová doesn't like about Cold Stone Creamery:
pour customer service, great product. I brought it to a worker's attention, there was a pricediscretion on the door the app. a 2 dollar difference. I told her that it is not included in the tax, delivery fee or drinking money. she was rude and pretended she didn't care. I went the day before and ordered the same and the ice was 2 cheaper. I asked to talk to a manager or if I could make a few toppings make the differe... View all feedback.
Reviews from various websites
The ice cream at this restaurant is great, however, they do not give you the option to choose between a cone or a cup no matter what size you order. The only ch...
read moreSo I gave this a two star because I love the ice cream. The service however is lacking which normally wouldn 't mean much when it 's such a quick in and out pro...
read moreI would highly suggest their signature ice creams. The staff is very nice. They also work very fast. I posted a picture of the statues in front using a 360 came...
read moreThe customer service was awful. Me and my husband come in all the time and this was the first time the workers were extremely rude. All young girls. She barely...
read moreI ordered a small chocolate veneration and my friend ordered a small banana caramel thing and oh my goodness, they are absolutely scurry. I'm happy to eat this...
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read moreRosedale Cold Stone offers delicious ice cream, but struggles with customer service. Some customers complained of workers being rude and unenthusiastic. Others found the overall ambiance lacking - from a messy lobby to roaches in the restaurant. Despite these issues, there were positive notes as well, with some loving the signature ice creams, fast service, and friendly staff. While some had great experiences and highly recommended the ice cream, others found the lack of options frustrating. Cold Stone Creamery remains a popular choice for many, but improvements in customer service and cleanliness are needed at Rosedale Cold Stone.