Chipotle Mexican Grill - Amherst

Always eat good when they need a quick bite or more of dish to burritos. more you just need to ask extra meat at extra price! good ambiente with outside seat

This location is a dump. 1st time I tried coming here in May, there was a sign on the door saying they were closed. Couldn’t pick up my online order. I went online to try to get a refund and never heard back. The next time I came, they put cheese on my food despite me not asking for it I’m allergic. The employee rolled his eyes when I asked for my food to be remade. I chalked these two experiences up to bad days. Today, I tried online ordering for the final time and when I arrived there was a sign on the door saying to request a refund online. Don’t waste your time here.

I don't think I've ever had a delivery order be correct. It's not the combination of toppings per order (a, b, c but no d, extra e) but things just missing entire entrees, chips without the salsa, etc. These aren't orders with 10-15 items...these are orders with 3-5 items.Slow down, double check your orders, or find better employees.

My allergic kid ordered a white rice and steak burrito bowl because it’s the only thing on the menu she can have. The bowl was barely 1/4 full. We were told because she doesn’t order toppings she can only have 1 scoop of rice and steak. Um, my pets get bigger scoops then this. So done with Chipotle. Too bad as it’s one of the few chains we can eat at but this was the final straw in a long list of issues that we have had with each visit since January. ?

This place is usually packed but it was empty this time around. Staff were friendly. Store was pretty clean and prep area was descent. Food was prepared quickly and as usual, the price was right.