Zaxby's Chicken Fingers Buffalo Wings

I like Zaxbys they are affordable and fast. My food is always fresh, hot and delicious. It's clean, fresh and quite comfortable in 90 degree heat! I like the selection of sides and beverages they have my fave zero sugar ginger ale. And I love their cole slaw and chicken together with delicious buttery Texas toast yum. The staff are quick to take my order and it's always been correct. I come here regularly and am quick to recommend them to friends and family.

Terrible service! And they don 't sell bottled water, and had an attitude about my having a problem with having to order at the drive-thru window. Company Policy, just following orders she said. I reminded her that was what the Germans said during WWII No worries about my ever going back.

Very bad experience. They took my order wrong and when I went to tell them. The manager (Olga) put on a very bad face and started yelling at her employees. saying that they pay attention when making the orders and more with the Hispanics because they do not understand. racist attitude even though she is also Hispanic. I definitely will not return here, very bad treatment

Worst customer service I?ve ever experienced. Andy, Santiago and Juan should be removed from this job. We just asked for a packet of Zax sauce. They refused to give us one. I complained to the manager. The employees want to argue and deny customer request. She was given a ranch packet which she prefers Zax. We were leaving and Juan followed us outside and confronted us about cleaning our table. I went back inside to speak to the manager once again. These 3 young men seem to feed off each other. We just wanted to have lunch and it turned into a huge conflict over a packet of sauce.

This is not the first second or third time that I ordered a fried chicken Caesar salad and they gave a 1 chicken strip and the entire crouton bag. ???????