Hip Hop Fish Chicken - Albany

Waited 45 mins for 2 chicken strip plates. Never again!!

Waited 45 mins for 2 chicken strip plates. Never again!!

First visit to a Hip Hop Fish Chicken. The staff was friendly, welcoming, helpful, and prompt. The restaurant looked very clean and well maintained. The food tasted great. We got the regular spice and it was delicious. I don't know if this is considered southern fried food. But even if it's not, it was delicious.

I visited Hip Hop on Slappey Ave 5/23/24. After placing my order with the Attendant standing outside for drive thru customers there was an 35 minute wait before I reached the window to pay. The A/C in my vehicle was not working so the near 90° heat was made hotter inside my vehicle. I asked the Cashier if I could Purchase a cup of Ice. I offered the exact change so she would not have to ring it into the cash register at that moment. She said they were not Allowed to do Add Ons at the Window. I expressed that I was in Distress and that I did not consider a non food/drink item to be an Add On. She stated cups of ice and extra condiments are onsidered Add Ons. I called back and spoke with Olivia who identified herself as a Manager and se stood by what the Cashier had said/done. She did apologize and added that they were Out of Ice. A complimentary Cup of Water would have Sufficed. This felt Inhumane in my opinion. I am Grateful that I did not suffer a Hot Flash during that time as I would have surely Passed Out. Annnd Hip Hop Fish and Chicken can No Longer have any portion of my Income. Blessings.

Best place ever. Always delicious fresh and hot just like I like it!!! Can't go wrong with some HOP HOP!!!