Hibachi Express - Albany

Servers not friendly completely messed up my order gave me onions when I asked them not to because I am allergic. Packaged food bad so my plate got crushed under the weight of the heavier items. I will not be returning ever again

They got my whole order wrong I asked for chicken and shrimp no mushrooms extra broccoli? when I opened the plate it was piled with mushrooms hardly no broccoli and no chicken or vegetables besides broccoli what so ever?? so I called there and told the girl on the phone that I was allergic to mushrooms? she gone say they prolly heard wrong and say they can?t do anything without the plate?.

I have eaten there so many times but never was this bad! Went in @1:41pm, for take out. EVERYTHING I purchased tastes or smells like old oil, think rolls were dropped back in oil with my shrimp, both were reheated. Not usual in the past but 3 take out meals at almost $40 is sad.Maybe because this is the first time instead of dining in, I bought take out ??

I spent $42 for dinner today. When I came home, I noticed that I didn't get my 2 Veggie rolls I ordered. My order was 52KJGZQAV065R and my server was Baylee. I had no time to go back. Otherwise eat well.

Food is OK, nothing to call home about. They forgot my spring rolls, so I had to go back through the drive through as the dining room is not open to the public. I had to wait, which was inconvenient. The customer service was good, the young man taking my payment at the window was very nice although the lady taking my order through the speaker acted like she hated her job, which I get I mean I wouldn?t be happy either but it surely doesn?t help me want to come back hearing you sound bored out of your mind and you?d rather be elsewhere.